Nothing But Good Things To Say About Amazon Support

I think credit should be given where credit is due and I must say, my customer service experience with Amazon has been top notch. They do have a community of followers you can tap into for threads and so on, and they do have very good succinct information very easy to find and follow, however I have also found that I love the way you can book a phone call instead of waiting and listening to terrible music, or worse, ads! I usually get a call back well within the half hour and all the folks I have talked to have been fun and knowledgeable. Sure one was totally off with the whole page count thing (I was correct the first time and never should have second guessed myself!!! Extra pages were not needed! Oh well, what is done, is done!!!).

When compared to so many other places which leave some obscure contact info hidden in layers at the bottom of a page and expect you to spend ten hours reading other folk's threads to get info, Amazon has the decency to actually give you a live person to talk to! At least on the call back.

So as far as I can tell, right now Amazon is my favourite site to use to upload books, the customer service at Draft2 Digital is a close second which is developing a pretty solid marketing platform.  Blurb is a nightmare...they want edges on books down to the third decimal and my Affinity programs round them so because of this, I can't even upload a simple PDF, it always comes out incorrect and I am NOT getting involved with Adobe whom they are affiliated with or use their own program. Add to this the random way they have things concerning sizes and page count, and the previewer is useless. Nope. It used to be so easy, I have a proof from them however something has happened. Probably starting getting kickbacks for selling or promoting the softwares I mentioned, either way, not worth it.

LuLu is fine for folks who want a few copies for personal use however quite pricey. And as I said, some sites help you do it all and are like a publisher, editor, distributor, press, etc. Only problem is, they cost you. I met one woman who had her book about her dog done which was cute but it cost her thousands of dollars! Nope, not happening!

I love the fact you can now do it yourself in all areas...and yes, editing IS a pain and yes you have to edit, edit, edit however that is just the way she goes! I don't know if I want to look at my first series set when I get the books, because I fear what I may find!!!! I am just too picky and there is so much that can glitch up even during the making of the PDF!

I figure if someone else can do it, then so can I...and slowly but surely, when I have time, I do! One day I might be able to give up my day job, however that isn't happening yet!!!

Hang in there, it does get easier!